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Our Services

Comprehensive Solutions for
Your Accounts Receivable Management

From the initial payment reminder to long-term monitoring – available modularly or as a complete solution.

Discover our Services
Certified according to
DIN EN ISO 9001
Licensed under the
Legal Services Act (RDG)
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Member of the BDIU (Federal Association
of German Collection Agencies)
Over 40 Years of Experience
Reliable, secure
and experienced
Leveraging our experience, we comprehensively ensure measurable success.
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1000 +
Clients
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350 +
Employees
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100 Million +
principal claims
recovered/year
Industry-Specific & Complete Solutions
We understand the specific
challenges of various industries
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different
spending habits

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International
Markets

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Regulatory
requirements

We integrate debt collection, credit reports, debt purchasing, and commercial dunning into a comprehensive solution tailored to your industry – from SMEs to large corporations.

Banks

Banks

Typical Challenges
  • Rising Credit Defaults
  • Stringent Compliance Requirements
  • Increasing Product Complexity
Insurance Companies

Insurance Companies

Typical Challenges
  • Complex Contract Structures
  • Insurance Fraud and Data Quality
  • Recurring Premium Payments
Telecommunications

Telecommunications

Typical Challenges
  • High Payment Defaults
  • Complex Contract Models
  • Fraud Risks and Stringent Data Protection Requirements
E-commerce

E-commerce

Typical Challenges
  • Payment Defaults
  • Diverse Payment Methods and Subscription Models
  • Stringent Requirements for Data Quality and Data Protection
Leasing / Financing

Leasing / Financing

Typical Challenges
  • Diverse Types of Receivables
  • High Operational Overhead
  • Regulatory Requirements
Energy Providers

Energy Providers

Typical Challenges
  • Payment Defaults
  • Complex Pricing Models
  • Regulatory Requirements
Healthcare

Healthcare

Typical Challenges
  • Sensitive Environment Involving Patients and Payers
  • Complex Billing Structures
  • Strict Data Protection Requirements
Payment Service Providers

Payment Service Providers

Typical Challenges
  • Dynamic Credit Risks
  • Complex Payment Flows
  • High Security and Data Requirements
Is your industry not listed? We are continuously expanding into new sectors.
Request an Industry Solution
International Accounts Receivable Management
– active worldwide
Global accounts receivable management necessitates local expertise.
Through our Profaktura Auslandsinkasso GmbH, we manage and recover claims worldwide via our international network – transparently and in compliance with legal requirements.
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Request a Non-Binding Consultation

Technologies that
create clarity

Digital processes ensure efficiency and transparency. Whether SAP interfaces, digital debt collection, AI-powered prioritization, digital portals, or data warehouses with reports: we deploy technologies strategically and effectively.
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SAP Integration for Seamless, Automated Processes

Our flexible SAP interfaces enable secure and fully automated connection of your SAP systems – from ECC to S/4HANA – with BID systems. This facilitates seamless end-to-end processes, enhancing the efficiency, transparency, and performance of your operations.
Request a Non-Binding Offer
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Custom Reports & Dashboards

Our powerful Data Warehouse provides you with the precise key figures and analyses required for informed decision-making. Whether a standard report or a custom-configured dashboard, you maintain transparent oversight of your receivables and process data at all times.
Request a Non-Binding Offer
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Client Portal for Your Business

The BID Client Portal provides you with constant access to all relevant information. Here, you will find a clear and transparent overview of the current status of your cases, including their progress and outstanding amounts.
Explore Digital Portals
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Service Portal for Your Customers

The BID Service Portal provides your customers with a straightforward method to digitally settle outstanding receivables, arrange installment payments, or contact us directly – securely, transparently, and without delay.
Explore Digital Portals
This is what our partnership entails.

Four simple steps.
Significant impact.

We structure the collaboration throughout the entire process – transparently, efficiently, and comprehensibly.

01 | Understand & Assess Requirements

Together, we clarify your initial situation, objectives, and framework conditions – factually, structured, and without obligation.

03 | Initiate & Manage Processes

Following your approval, we establish all processes, access points, and responsibilities, then manage the entire workflow.

02 | Define Solution & Terms

You will receive a customized offer — tailored to your receivables volume, industry, and specific requirements. Costs and procedures are clearly defined before you make a decision.

04 | Implement & Provide Transparent Support

You will regularly receive all relevant information, progress updates, and key figures, or you can access them at any time via the portal.

01 | Understand & Assess Requirements

Together, we clarify your initial situation, objectives, and framework conditions – factually, structured, and without obligation.

02 | Define Solution & Terms

You will receive a customized offer — tailored to your receivables volume, industry, and specific requirements. Costs and procedures are clearly defined before you make a decision.

03 | Initiate & Manage Processes

Following your approval, we establish all processes, access points, and responsibilities, then manage the entire workflow.

04 | Implement & Provide Transparent Support

You will regularly receive all relevant information, progress updates, and key figures, or you can access them at any time via the portal.
Schedule an Initial Consultation

Request a Free and Non-Binding
Initial Consultation

Thank you for your trust and your
interest in collaborating with us.
Contact Information
Preferred Contact Method:
Inquiry
Preferred Contact Method:
Response within 24 hours
We will contact you by phone or email within 24 hours on weekdays to jointly determine how we can best support you.