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Accessibility

Accessibility Statement

As of June 2026

BID Bayerischer Inkasso Dienst GmbH endeavors to make its service portal at https://service.bid-coburg.de accessible without barriers. The objective is to provide digital access to our services that is usable by all individuals – irrespective of physical or technical limitations.

This accessibility statement applies to the currently available version of the service portal.

Legal Foundations

This statement is based on the requirements of the Act on Strengthening Accessibility (BFSG) and the Accessible Information Technology Ordinance (BITV 2.0), and is guided by the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

Compliance Status

The bid-coburg.de website is largely compliant with the requirements of BITV 2.0 and the BFSG and also features an accessibility tool.

The service portal at service.bid-coburg.de was developed and tested largely in accordance with current accessibility standards; it does not use a separate accessibility tool, but is nonetheless designed to be accessible.

Known Barriers

At this time, there are no known significant barriers.
However, if you encounter any difficulties while using the site, please let us know so that we can investigate and resolve them if possible.

Ongoing Review

The service portal is regularly reviewed to ensure continuous accessibility.

Last reviewed: June 2026

Contact and Feedback

If you notice any accessibility issues on our website or have trouble using it, we would appreciate your feedback.

Contact:
Email: info@bid-coburg.de
Phone: +49 (0)9561 8710

Arbitration Procedure

If you believe you have been disadvantaged by inadequate accessibility design, you may contact the mediation board in accordance with § 16 BGG:

BGG Mediation Office
c/o the Federal Government Commissioner for Matters Relating to Persons with Disabilities
Mauerstraße 53
10117 Berlin
Website: www.schlichtungsstelle-bgg.de
Email: info@schlichtungsstelle-bgg.de